Return and Shipping Policies
RETURNS We sincerely hope you are delighted with your purchase. In the event that you are not, all items are refundable/exchangeable within 30 days of receipt. Items purchased after Oct 15th for the holiday season will qualify for a 90 day return period thru Jan 15th of the new year. The buyer is responsible for the return shipping costs and any loss in value if an item is not returned in its original condition. Please contact us at firstname.lastname@example.org and we will work out the details.
SHIPPING Rockology is committed to providing a positive shipping experience. Orders are well packed to accommodate todays bumpy shipping conditions. USPS shipping is preferred yet not always applicable. Free shipping applies to all orders placed with a shipping address in the continental United States. Addresses outside of this region may require a fee to ship. This fee is determined by the location of the shipping address and the physical dimensions of the order. The buyer will be notified following completion of their order if a shipping fee applies and the amount of the fee. Buyer may cancel the order with a full refund at this time if necessary. A preorder shipping quote can be obtained by contacting email@example.com.